What you may not have learnt at a veterinary school?

At the veterinary school, while the Vet gains vital knowledge on the treatment of animals, the true success of their Vet practice, will also depend on the efficient management of the practice, and caring communications with the Pet owners.

It is important for the Vet to adapt to newer web based and mobile technologies that assist in efficient practice management, improving and standardizing processes thus improving overall patient care.

The effective use of powerful and user-friendly vet practice software can improve productivity and patient care by leaps and bounds. Paperless Medical Records, template driven processes, Electronic White Board, Appointment scheduler, Invoice makers and Built in system processing will all help streamline your business.

The vet software should have the following features:
- Web based, cross platform (PC, Mac, Web, Mobiles, Ipads etc)
Easy access from any device with a browser.

- Template driven processes
Veterinarians should be able to create and modify their processes, forms, data, triggers so that it becomes the guideline for all to follow

- Client and pet record keeping
Client and pet records can be easily accessed without having to manually file everything on paper. The records (includes pet history, vaccinations, previous vet visits, invoices etc) should be easily accessible from the web, or a mobile for both the Vet and the Pet owners.

- Billing/ payments
Tracking of bill payments can be made. Also the outstanding payments can be noted down. So keep a check on the client data and flag those clients who show discrepancies in their payments. This will alert the front staff in charge of administration activities and they will follow up on the same.

- Reports & Analytics
Proper reports can be maintained in a tabular or graphical form so performance and efficiency can be measured and improved.

- Inventory control
Inventory control modules help to check on the available stock of drugs/ medicines, devices and other utilities. Set up alerts for those medicines/ drugs that are being utilized on a faster basis, so that advance measures can be taken to make them available at times.

-Automated reminders
Reminders can be set for scheduled visits, vaccinations etc. Concentrate on building a good and continuous rapport with the client. Direct mail marketing and reminder emails are a great way of building a long term relationship.

-Calendars
Appointments, resource management and doctor visits can be scheduled easily at click of a button.
To sum it up, veterinary software is an invaluable friend for the running of a successful Vet practice, multi-specialty clinic or Vet hospital. Many veterinary schools are now teaching about use of technology to improve productivity of the Vet practice as part of curriculum.

As a MAC user, access Veterinary Information with ease and comfort.

Using a web based practice management system ensures that you have access to the vital medical information all the time, from anywhere, right from the comfort of your home. Now even more if you are a MAC user. This technology becomes all the more flexible, when you can access it from Home, Starbucks or from the Car.
 

A Mac user can easily access the veterinary practice’s software without having to opt for special veterinary software for the MAC.

 

Such software comes with training videos that take you through various aspects of the program, like being able to enter new client information, generate new invoices, and send email reminders and so on.

Innovative features

• Digital whiteboard: Access friendly templates for regular treatment, scheduling of patients, and regular updating of information. Easy transfer of information for future invoice purpose.
• Client management: Proper filing of client information and tracking of payments made, post dated checks etc. Quick search by client name, phone, email etc
• Patient management: Complete information of the pet, including a photograph capture. Quick search facility by pet number, pet ID number etc,
• Reminder calling: Send reminder emails to the client with respect to follow-ups or pending payments.
• Set appointments: Know which client has an appointment with you during the week or month-wise, based on whatever calendar you set up.
• Point of sale: Satisfy your client by sending a birthday email or card on the pet’s birthday, showing them how much you care for their pet.
• This opens up an easy-to-use and better way to serve your clients. Short reimbursement cycles, increased efficiencies, detailed reports on revenues, collection and payment status and a long term client relationship.

Life could never have been so easy for Vets
This kind of software makes work easier like never before. It helps you maintain regular and complete animal records. Detailed medical, surgical and prescription information is now at your fingertips. It is easy to track the previous medical history and records of your patient.

Customized for all practices

Each user has the freedom to use the device of his/ her choice. Technology has opened up venues to work in a heterogeneous environment. Use your precious time wisely on management and customer care rather than figuring out how to use the software.
 

So now even if you use a MAC, technology is on your side. You don’t have to run helter skelter looking for a special kind of veterinary software for the MAC. 

Importance of a Vet’s practice giving access to the medical records online to Owners

Web access for your client's pet’s medical record leads to Improved pet care. It can come very handy in times of emergencies and increases convenience.

The veterinarian needs to connect with the patient and the pet’s owner to develop a healthy relationship. Educating the owner about the pet’s overall health care, about filing the animal’s vital stats and maintaining a regular record of its medical history is equally necessary. Communication is not just giving information.
Giving Internet access to your client's pet’s medical record using the right Veterinary computer software enables viewing of the complete medical record online i.e. complaints, discussions, plan, assessments, treatment advice, reminders list etc. This means anytime, anywhere access on web and phone, by the client and the Vet.

Additionally one can view the complete transaction history, view and print certificates report cards, receipts, invoices. Also it’s easy to receive lab reports, x-rays and radiology images online instantaneously as soon as it has been grabbed of the machine or received from the online lab, and approved and reported on by the Vet practice.

A well developed EMR not only logs what is done and what needs to be done but also helps capture the Vet’s thought process and it forms an important aspect to refer to on a revisit or by a specialist. These type of medical records online is of great value.

The client can communicate with the Veterinary Practice online and comments are logged into the medical record. Refills and appointments can also be requested online. The client communication could also support images and video. The client will also be able to update the records in terms of details of the animal, weight, past services or holiday service executed by another VET by scanning a document into the system etc.

Also customized messaging can be sent from the Veterinarian. Automated reminders for services and vaccinations via email and text messages on the phone is another important feature.

This caring communications module of the Veterinary computer software is an important value add to the online medical record management system, for both the clients and Vets.